Frequently Asked Questions

Our aim is for you to have the perfect road trip.

Who can drive our Motorhomes?

Anyone between the ages of 25 and 70 with no more than 3 points on their driving licence.

We are able to rent to Uk and International drivers.

As all our vehicles are under 3.5 tonnes they can be driven on a standard driving licence.

How old are our motorhomes?

All our vehicles are brand new

Can I take the Motorhome into Europe?

Unfortunately we do not permit our vehicles to go into Europe or the republic of Ireland as our Insurance does not cover this.

Can I take my dog?

For the comfort of all our customers we do not permit any pets in our motorhomes.

Can I take my bike?

Yes, all our Motorhomes are fitted with a rack big enough to accommodate up to 4 bikes.

What is included in the rental?

All Motorhomes come with unlimited mileage, comprehensive insurance for 1 driver, a fully equipped kitchen, flat screen TV, bike rack for 4 bikes, 1 full 7.5 kg bottle gas & an outdoor table and chairs. 

How is the Motorhome Heated?

There is modern efficient heating system which is powered from being hooked up to an external electrical source. If you are not hooked up, the heating can also be operated with LPG. We supply one full 7.5 kg bottle of LPG with the rental, and you can purchase an additional bottle if required. The Motorhome also has air conditioning.

What about Bedding?

We can supply snug fresh cotton duvet and pillow sets at an additional cost but we do ask for you to bring your own towels

Can I bring my own electrical appliances?

We ask if you can only bring travel appliances that are specifically designed for travel to avoid damage to the motorhomes electrical system.

What if I break down?

In the unlikely event of breaking down full breakdown cover is provided.

Where do I leave my car?

Your car can be left with us at no extra charge although we will not accept any liability for it.

How many miles will I get to the gallon?

All our motorhomes feature engines with reduced emissions, improved performance and better fuel economy giving approx 30 miles to the gallon.

Will the motorhome be fully sanitised?

Yes, each motorhome will go through enhanced cleaning between rentals in line with government guidelines to ensure your safety and peace of mind.

What happens if the government impose travel restrictions?

In the event of any travel restrictions imposed by the government which will affect your rental,  you will either be able to change the date of your booking or receive a full refund.

Where can we stay with the Motorhome?

Although it is permitted to wild camp in Scotland we do recommend staying in offical campsites which allow you to hook up to an external power source and also provide sanitary facilities for filling up water and emptying the toilet and grey water.

Are seatbelts fitted in the rear?

Yes each motorhome will have the correct number of seatbelts for the number of people the Vehicle can accommodate. 

Where are we located?

We are located close to Kinross a 35 minutes drive north of Edinburgh Airport and two minutes from the M90. We are in a superb location allowing you a head start in your adventure no matter if you are travelling North, East or West

How will I know how all the features work?

Before your rental commences we will e-mail you a video showing all the features of the motorhome and how to operate everything both internally & externally.

When you pick the vehicle up we will go through everything with you again until you are completely happy, and also offer you any guidance you require on driving the motorhome.

Do you provide car seats?

We can provide up to 2 children’s booster seats free of charge, but these need to be requested in advance.

Is there a fuel policy?

Your motorhome will be provided to you with a full tank of diesel, and you are required to return it with a full tank of diesel. There is a fuel station very close to our rental location.

What is the booking process?

You can reserve your motorhome by our on line reservation system.

A £250 deposit is required at the time of booking, and the balance due 8 weeks before the rental. If the booking is made within 8 weeks, then the full balance is required at the time of booking.

Is insurance included?

Full insurance is included in the rental price, which carries an excess of £1500 for any exterior and interior damage that is not covered by our insurance.

You may purchase an additional waiver to reduce this excess to either £1000 or £750.

We are unable to reduce the insurance excess below this amount.

 

 

Will I need to leave a security deposit ?

A security deposit is required at the time of collection by credit card in the name of the hirer. This will be refunded within 7 days of the vehicle being returned to us in the same condition as it was rented to you.

What if I have any other questions?

Just drop us an email at info@stravaigmotorhomerentals.com. and we will get back to you asap.